What Can AI MedInfo Do?
Watch a quick 1 minute video and get a full understanding of AI MedInfo
Improve Medical Affairs Productivity
Deeper insights to help meet the needs of your HCPs & Patients
Compliant & effective med info call center support services
An omni-channel approach to supporting HCP & patient inquiries
Inquiries are answered 24/7 with AI enabled conversations
Multi Channel Support for Medical Information Intake, Handling & Response
Includes both AI enabled bots as well as clinically trained live chat agents which support HCP and patient questions and inquiries
Pulls data seamlessly from standard response documents (SRDs), prescribing information and any other sources provided.
Easy routing to address inquiries which require real time responses for urgent requests or adverse event reporting
AI MedInfo can capture key insights & analytics of patient and HCP behavior such as:
Possible adverse event identification
Sentiment
Number of interactions/questions
Number of unique users/repeat users
Types of users
Most common questions/topics
Breakdown of other customizable metrics as needed
Key Features
Artificial Intelligence chat bot that is trained on the largest compendium of data in medical affairs.
Information you need at your fingertips. Can be trained on all of your internal clinical data, SOPs, and any other internal scientific or non-scientific documentation.
A powerful, cloud based tool that uses a sophisticated AI enabled machine learning language model to harness important information rapidly, securely and accurately.
The Value of AI for Your Company
Instant Access to Information
Empowering people to move fast and effortless with a Q&A chatbot. Your team expert is available 24/7 for questions!
Continuous Learning
Extend learning & ongoing development of team and patients. Questions answered, accurately and dependably.
Invaluable Feedback
Get data on all queries to turn that information into actionable insights. Fill in knowledge gaps and action on patient queries in your yearly initiatives.